Problem
Senior adults face difficulties using Online Health Platforms for healthcare, resulting in low adoption and usage rates. Issues like unfamiliar technology, complex navigation, and unique health needs make it challenging for seniors and create a gap that limits their access to convenient healthcare options.
User Research
I reviewed recent scientific studies on seniors' use of digital healthcare products. These insights informed my design choices.
Here are the Primary Challenges that seniors commonly encounter when using online health platforms, based on the findings.
“Design for older adults, and you design for almost everyone else.”
-Alan F. Newel
User Persona
..More details coming soon..